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What is Reserve with Google & Eligibility Criteria
What is Reserve with Google & Eligibility Criteria

Explainer on what Reserve with Google is, and what businesses are eligible to apply for it.

Tigran Babaev avatar
Written by Tigran Babaev
Updated over a month ago

What is Reserve With Google?

Reserve with Google is a new way to book services in your local area. When a potential new client searches for a service or a business using Google Search, Google Maps, or the Reserve with Google website, they will see the upcoming matched services that you’re offering. This makes the booking experience faster and more efficient.

Reserve with Google is tied to Google My Business. You must have an eligible Google My Business listing in order to activate Reserve with Google. If you need more information on Google My Business, check out this link.

If you wish to apply for Reserve with Google, please review the following criteria:

1) Location name and address

  • Location name should be the same as registered name in Google

  • Location should have a valid and complete address registered in Google and matched with name. Suggested format for registering the address in Google:

    • Country: Use the two-letter country code (like "US").

    • City/Locality: Write the name of the city (like "Mountain View").

    • Region/State/Province: Include this if it's commonly part of the address in that country (like "CA").

    • Postal Code: Include the postal code (like "94043").

    • Street Address: Write the street address (like "1600 Amphitheatre Pkwy").

  • If your business has one location, you can register your business in Google and use the registered business name as your location name in the Yocale application.

  • If your business has more than one location you should do the registration part for each location separately.

2) Service name quality

  • Service Name: Clearly state the type of service the client is booking.

  • Do not use all capital letters, emojis, or emoticons.

  • Do not use vulgar language, promotional content, URLs, email addresses, or phone numbers.

  • Do not use structured information like cancellation policies or prices ​

If you are eligible and still you don’t see the book button, check the following parts:

  1. Check your location availability

    1. Location should have schedule. Follow this guide to access the schedule page for each provider.

    2. Location should have at least one service which is available for online booking (check the service setting in service detail page)

    3. Location should have at least one staff which is available for online booking (who can book online in staff online setting should not be on “No one” )

    4. Check to ensure schedule is created and "Instant Bookings" is checked.

  2. Subscription

    1. Grow package or higher. Yocale Pricing page. Check your subscription is active by clicking on the left side main menu and going to "Settings" then "Subscriptions" and check for the last active subscription. If you cannot find one then its most likely expired. Contact Yocale Support - 1 855 996 2253 extension 1

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