Read our common Reserve with Google frequently asked questions below:
What is Reserve With Google (RWG)?
• Google Reserve is a way to book services and classes in your local area. Once you have a schedule on Yocale, we will send your business details for Google to create a BOOK BUTTON right on your Google Business page.
Am I eligible for Reserve With Google?
• If you are in the beauty, fitness, wellness, professional services or other non-insured medical industries and have a schedule on Yocale you are eligible to get booked directly on Google.
How long does the Google button take to be activated?
• It usually takes 2-4 business days for the book button to be active on your google business listing.
Can Medical professionals be on Reserve With Google?
• No – Google reserve is currently not accepting medical, or insurance-payment based industries related businesses at this time.
How am I notified of bookings through Reserve With Google?
• Bookings automatically appear on your Yocale Calendar. In addition, if you have your Yocale booking notifications ON, then you will also be notified by either email or SMS. With the likelihood of an increased volume of bookings coming through the Reserve with Google program, we recommend you take a moment to review your Yocale notification settings.
Am I at risk of double bookings through Reserve With Google?
• Double bookings won’t occur if you’re using the Yocale calendar for your appointments and class management. Reserve with Google pulls the availability from your Yocale calendar so long as your Yocale calendar is up to date, then you’re safe from being double booked through Reserve with Google 🙂
How are payments processed through Google? How are my clients credit card information stored?
• If you have enabled your classes or services to accept pre-payments then Google will prompt the user (your client) to pay with the credit card they have already stored in their Google Wallet. If there’s no card stored, they will be asked to add one.
What do I do to get the book button on my Google business listing and get new bookings from Google search & Google Maps
• All businesses with a profile on Yocale and an active booking schedule will be automatically available for booking by new clients on Reserve with Google.
To get yours active now, send an email to support@yocale.com