Reasons Your Payout May Be Delayed (Stripe)
If a payout hasn’t arrived in your bank account as expected, there are several common reasons why this might happen. Below is a breakdown of possible causes and what you can do to resolve them.
First Payout Delay
Your very first payout may take 1–2 business days longer as your account goes through the initial verification process.
Once verified, funds are automatically sent to your linked bank account the next business day.
Additional or Re-Verification
Stripe (our payment processor) may request additional information to comply with federal guidelines.
Check your account email inbox (and spam folder) for any messages.
If you recently updated your bank account or identity verification details, payouts may pause until re-verification is complete (usually within 1–2 business days).
Bank-Related Delays
Bank processing can take extra time due to weekends and public holidays.
Changed or Incorrect Bank Details
If you updated your bank account after a payout was initiated, funds will be sent to the previous bank account.
If incorrect account information was provided, funds will bounce back within 5 business days and then be resent once correct details are updated.
Always ensure your account number, routing number, and account holder name match your bank records.
Payout Date Postponed
If your payout date keeps moving forward, it usually means your account still requires additional verification.
Check the Payment Setup page or your email for additional information requests.
Infrequent Payment Processing
If you have long breaks between processing payments, Stripe may require additional verification before releasing payouts.
Debit Card Issues (if using debit card payouts)
Expired debit card – You must update to a valid card or bank account to resume payouts.
Unsupported debit card – Some debit cards do not support scheduled payouts. Switch to a supported debit card or bank account.